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Service Design for BusinessNote: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled. Condition: BRAND NEW ISBN: 9781118988923 Year: 2015 Publisher: John Wiley & Sons Inc (US) Description: Unlock the potential of your business with *Service Design for Business*. This essential guide offers a transformative approach to enhancing customer experience through innovative service design. Written by experts at
Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.Condition: BRAND NEW
ISBN: 9781118988923
Year: 2015
Publisher: John Wiley & Sons Inc (US)
Description:
Unlock the potential of your business with *Service Design for Business*. This essential guide offers a transformative approach to enhancing customer experience through innovative service design. Written by experts at Livework, a pioneer in the service design industry, this book reveals actionable strategies for meeting customer needs effectively.
In today’s digital landscape, competition is fierce, and it’s vital to engage customers through intentional service design. By adopting a design perspective, you will learn to view your organization through the eyes of your customer, fostering a culture where customer experience is everyone’s responsibility. The unique insights provided in this book will help you analyze market factors, ensuring your service offerings resonate well in today’s fast-paced environment.
*Service Design for Business* delves into real-world applications, featuring case studies from renowned organizations like Sony, Volkswagen, and Procter & Gamble. This practical handbook provides step-by-step methods to create a seamless customer journey, improve engagement, and ultimately drive business success.
Gain a competitive edge in service design and revolutionize how your customers interact with your brand. Whether you’re a business leader, designer, or marketer, this book is an invaluable resource for crafting exceptional customer experiences that keep them coming back.
Make your customer experience an organization-wide priority. Deliver memorable touchpoints and elevate your business to new heights with the power of service design.
Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.
Condition: BRAND NEW
ISBN: 9781118988923
Year: 2015
Publisher: John Wiley & Sons Inc (US)
Description:
A practical approach to better customer experience through service design
Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes.
Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers.
Approach customer experience from a design perspective
See your organization through the lens of the customer
Make customer experience an organization-wide responsibility
Analyze the market factors that dovetail with customer experience design
The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a
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★★★★★ 5
Economically priced ipad case
Color: Mulberry
There's absolutely no way you could find a better ipad case with a wireless keyboard for this price. My daughter loves it. I was expecting it to feel a little cheap because of the price. I was wrong, this is a great find... thanks
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Reviewed in the United States on May 7, 2026
★★★★★ 2
Cute but beware of buttons with a mind of its own.
Color: Pink, Color: Pink
Super cute. Only has 3 keyboard multicolor options and one white light setting. Dimmable. But its functionality needs work. But the keys keep doing weird things like skipping lines, changing excel sheet formatting and just moving where I am typing on it own. Like it will be typing and then move to the beginning of the sentence and keep moving. The feel is super light and the quality of the case is great though. It’s easy to use and install to device with Bluetooth. Value is you get what you paid for. This keyboard is cute but not working quite well. I accidentally ordered a different model for a later iPad and had to return it, but based off of a leader model in comparison to this one, the keyboard just isn’t that great
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Reviewed in the United States on December 29, 2025
★★★★★ 5
Cute pink keyboard
Color: Pink
Good product. Serves it purpose and a nice shade of pink. So far no issues with compatibility or usage.
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Reviewed in the United States on April 23, 2026
★★★★★ 5
Great Keyboard Case!
Color: Pink
Bought this for the wife for Mother’s Day since she needed a new keyboard and case. She used my old Magic Keyboard but constantly was tired of taking her iPad off, just to rotate it. Bought this and she loves it. Very durable, even with our 2 year old playing with it. Keyboard is bright and is good to use.
Just a Bluetooth keyboard setup and it’s all good to go! Definitely great value for the money and something highly recommended for those with an iPad Air or Pro.
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Reviewed in the United States on May 18, 2026
★★★★★ 5
Easy to use
Color: Mulberry, Color: Mulberry
I love it. It makes working on it so much easier
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Reviewed in the United States on May 6, 2026
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